Privacy Policy

🗓 Last Updated → 01 • 06 • 2024

1. Introduction

ViaMalawi.com ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, billing and shipping address, payment information, and any other information you provide when creating an account or making a purchase.

• Usage Data: Information on how you access and use our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and collect information for analytical and advertising purposes.

3. How We Use Your Information

We use the collected information for various purposes:

• To Provide Services: Process transactions, deliver products, manage your account, and provide customer support.

• To Improve Our Website: Analyze usage data to enhance the user experience, develop new features, and improve our services.

• To Communicate with You: Send you updates, promotional materials, and information about your account and orders.

• To Comply with Legal Obligations: Ensure compliance with applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our website, process payments, deliver products, and perform other business functions.

• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, and safety.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information, subject to certain legal obligations.

• Opt-Out: Opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at support@viamalawi.com.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of our website after any changes signifies your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@viamalawi.com

By using ViaMalawi.com, you agree to this Privacy Policy. We are committed to protecting your privacy and ensuring a secure online shopping experience.

Thank you for choosing ViaMalawi.com.